What This Covers
This policy explains what happens to your information when you visit frameandscalemedia.com or submit the inquiry form on this site. Frame and Scale Media, LLC ("we," "us," "our") does not sell products or process payments through this website — the only personal information collected here is what you choose to submit through our project inquiry form.
Information We Collect
When you submit the inquiry form at the bottom of this site, we collect whatever you provide — typically your name, email address, phone number, and details about your project. We do not require an account, and we do not collect payment information through this site.
How We Use It
- To respond to your inquiry and discuss your project.
- To keep a record of client and prospective client communications.
- We do not sell, rent, or trade your information to third parties.
Third-Party Services We Use
This site relies on a few third-party services to function, and each may process limited data or set cookies as part of doing so:
- Fillout — powers the project inquiry form. Information you submit is processed by Fillout on our behalf so we can receive and respond to it.
- Elfsight — powers the embedded Instagram feed shown on this site, which may set cookies as part of loading that content.
- Google Fonts — used to load the typefaces on this site.
- Google Analytics — helps us understand overall site traffic (e.g. how many people visit, which pages they view). It uses cookies and collects standard analytics data such as your approximate location, device/browser type, and pages visited. We use this in aggregate to understand traffic, not to identify you individually.
We don't control these providers' own data practices beyond what we've described — their own privacy policies govern how they handle data on their end. You can opt out of Google Analytics tracking using Google's browser opt-out tool.
Cookies
This site uses a minimal set of cookies — set by the third-party embeds above (Elfsight and Fillout) so their features work correctly, and by Google Analytics to understand site traffic. We don't run advertising cookies or sell data to advertisers. You can control or clear cookies through your browser settings at any time.
Your Choices
You can decline to submit the inquiry form — nothing else on this site requires you to provide personal information. If you'd like us to delete information you've previously submitted, contact us using the details below and we'll take care of it.
Children's Privacy
This site is intended for business inquiries and is not directed at children. We don't knowingly collect information from anyone under 13.
Changes to This Policy
We may update this policy occasionally as the site changes. The "last updated" date at the top will reflect the most recent revision.
Contact Us
Questions about this policy, or want your information removed? Reach us at contact@frameandscalemedia.com or (602) 492-4807.